Frequently Asked Questions

When can I move in?

You can move in during regular access hours if a storage space meets your specific needs.

How much notice needs to be given before I move out?

All contracts are month-to-month. However, we do require a 10-day notice before you move out.

What type of documentation do I need to provide to rent a space?

We require a government-issued photo ID (example: driver’s license, state ID, or passport).

Do I need to sign a long-term lease?

No, we rent on a month-to-month basis unless the customer requests otherwise.

How do I make a payment?

You can pay in person, mail a check or money order, or pay through our website. You may also sign up to have payments automatically deducted from your credit card/savings/checking account monthly.

What forms of payment do you accept?

VISA, MasterCard, American Express, Discover, checks, money orders, and cash.

Do you sell boxes and storage supplies?

Yes. We sell various moving supplies in our office.

How do I know how much storage space I will need?

You can either use our Storage Calculator on our website or call our team for assistance.

Are there any items that I am NOT able to store?

Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item.

Does there have to be someone in the office to let me through the security doors?

No. When signing, you will be given your own security pass code, which allows you to access your unit during regular access hours.

Do you have hand carts and dollies available at your facility?

We have handcarts, but not dollies, available. You are welcome to use our complimentary carts to move in.